FAQs

Answers to frequently asked questions about our archival enclosures can be found below. If you can’t find the answer to your question here, feel free to contact us for more information. We are always happy to help!

What makes your enclosures archival?

Our enclosures are archival because we use high-quality materials. More about the specific boards and cloths we use are available on the individual product pages, but the short answer is that we use acid-free boards and adhesives. The cloths we use are durable and made for the library binding industry. Our enclosures are custom fit to your measurements, so the items inside don’t rattle around.

Why is it important to choose an archival enclosure?

It is important to invest in archival storage because acid can leach into your items from the boxes in which they are stored! A good, tight-fitting box also shields sensitive materials from light and creates a micro-climate which buffers the item inside against fluctuations in temperature and humidity.

My heirlooms will be protected and that's great, but will the box look nice?

We have a wide selection of cloths, papers and leathers to decorate your enclosures with. We also offer blind and foil stamping. We have a range of more deluxe enclosures that feature rounded “book” spines and premium materials.

How long will I have to wait to receive my order after payment?

All of our boxes are custom made to your specifications once an order is received. Average turnaround time for our economy and mid-range enclosures (KASEBoxes, case with pocket and phase boxes) is 4-6 weeks.  For our deluxe enclosures (deluxe clamshells, hinge boxes, portfolios and slipcases), it is 6-8 weeks. Turn times do vary based on special requests and current workload, but we also offer RUSH services for urgent requests.

What are your size limitations on height and width?

We don’t really have them. While there have been boxes that are too big or too small for us to make, we rarely run into that problem. Even items that are larger than our sheets of board can be pieced together. Additional fees may apply for these monster boxes, but we love a challenge!

What are your size limitations on depth?

None of our enclosures have a maximum thickness restriction. The minimum thickness restriction for each enclosure type is as follows: Deluxe Clamshell: 1/2″, Hinge box: 3/8″, Portfolio: 3/16″, Case with Pocket: 3/8″, Slipcase: 3/8″, Phase box (hook & loop button closures): 3/8″, Phase box (ties): 1/2″, KASEBox clamshell eflute: 3/4″, KASEBox clamshell bflute: 1 1/4″, KASEBox telescoping lid box eflute: 1 1/4″, KASEBox telescoping lid box bflute: 1 7/8″, KASEBox portfolio: none, KASEBox phase box: none.

If your item is below the minimum thickness, we can make the box to the minimum thickness. We can also make a buildup to support the item inside the box.

How much do your enclosures cost?

Each enclosure has a base price that pays for a box up to 12″ H x 9″ W x 2″ D. Additional fees apply per inch for items larger than those dimensions. Cloth and print upgrades may also affect pricing. You can download a pdf of our current price list, and we are always happy to quote the cost for you. We’ll need to know dimensions of your item(s) to do so, though, so have those handy!

How do I place an order?

Download the order spreadsheet for the enclosure type you want to order and fill it out. Each spreadsheet has an instruction sheet with more information on how to complete the information, but we are always happy to answer any questions you might have. Once your order is complete, email it to cthomis@hfgroup.com. We will contact you with the total cost of your order once we have received the spreadsheet.

How do I measure my item?

For more information on how to measure, check out our Tips on How to Measure page. We can also do the measuring for you, just contact us to arrange delivery of the materials to our facility.

How do I pay for my order?

We accept cash, check, money order and credit card. We accept MasterCard, Visa, American Express and Discover. There is a 3% convenience fee added to all orders paid by credit card. Credit Card payments can be made over the phone. All other forms of payment can be delivered in person or mailed to our facility. Contact information is located on our about page.

How much do you charge to ship the boxes and how are they shipped ?

This depends, in part, on the size of the order. Most small orders are charged $8.95 for the first box + $1.00/each additional box, though oversized boxes may be charged additional fees. Larger orders are charged 10% of the total order cost. We use UPS and Fed Ex to ship our boxes, and are happy to use a customer’s account with those shippers upon request.

If I don't want to pay for shipping, can I pick the boxes up?

If you want to visit North Manchester, Indiana, absolutely! You can find our location, hours, and contact information on the about page . With a little forewarning, we also offer tours of the facility.